Policies

Effective Date: August 28 2026; Last Updated 8/27/2026





























PRIVACY POLICY

 

OUR COMMITMENT TO PRIVACY

Your privacy is important to Matthew 25: Ministries. This notice explains our online
and offline information practices, how we use and protect personal information, and the choices available to you.

This policy applies to information collected through our website, donation forms,
volunteer registration, events, communications, programs, and other interactions with Matthew 25: Ministries.


THE INFORMATION WE COLLECT 

The types of personal information we may collect include, but are not limited to:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Credit/Debit Card Information
  • Volunteer registration and participation information
  • Event registration information 
  • Communication preferences
  • Information submitted through forms, applications, surveys, or requests 














INFORMATION COLLECTED AUTOMATICALLY

 

When you visit our website, we and our service providers may automatically collect your IP address, browser and device information, operating system, unique device or cookie identifiers, the website or link that referred you, the pages and content you view, links you click, search terms you enter on our site, the dates and times of your visits, and general geographic location derived from your IP address.

Payment information may be processed by secure payment-processing providers acting on behalf of Matthew 25: Ministries.

In some instances, you may provide information about another individual. For example, when making a memorial or honorary gift, you may provide another person’s name and mailing address so that we can send an acknowledgement.

 

 

THE WAY WE USE INFORMATION 

Matthew 25: Ministries may use personal information to: 

  • Process and acknowledge donations
  • Provide donation receipts and maintain required records
  • Register and communicate with volunteers
  • Support volunteer coordination and safety
  • Respond to questions and requests
  • Provide information about our mission, programs, events, disaster-relief work, and opportunities to help
  • Manage donor, supporter, volunteer, and partner relationships
  • Improve our website, communications, advertising, outreach, and services
  • Protect our organization, systems, facilities, employees, volunteers, and supporters
  • Meet legal, financial, auditing, and recordkeeping requirements

We use information provided about another person in connection with a memorial or
honorary gift only for the related acknowledgement and communication.

We use return email addresses to respond to messages and to provide additional
information when requested.


OUR INFORMATION-SHARING PROMISE

 

Matthew 25: Ministries does not sell, rent, trade, or exchange the personal or contact
information of our donors, supporters, volunteers, or partners. Some website
advertising and analytics activities described in this policy may be considered a “sale” or “sharing” of personal information under certain state privacy laws. You may ask us to stop these activities with respect to your information at any time by contacting us as described below.

This commitment includes online advertising. When we work with advertising platforms
to reach people who may be interested in our mission, we do not sell personal
information to those platforms in exchange for money or other value, and we do not authorize them to use information we provide for their own independent purposes.

We do not provide personal information to other organizations for their independent marketing, fundraising, solicitation, or commercial purposes. We do not exchange mailing lists or send communications on behalf of unrelated organizations.

Matthew 25: Ministries may use carefully selected service providers to perform work on
our behalf, including:

  • Protect our organization, systems, facilities, employees, volunteers, and supporters
  • Donation and payment processing
  • Website hosting and maintenance
  • Email and direct-mail distribution
  • Donor and volunteer database management
  • Analysis of contact information to determine whether corporate matching donations may be available
  • Analytics and reporting
  • Advertising and communications
  • Data storage and security
  • Accounting, auditing, and professional services

These providers receive only the information reasonably necessary to provide services to Matthew 25: Ministries. They are expected to protect that information and are not authorized by Matthew 25: Ministries to use it for their own independent marketing, fundraising, or commercial purposes.

Some analytics and advertising providers may act as independent controllers of certain information collected through our website and may use that information for their own purposes in accordance with their own privacy policies. Where such settings are available to us, Matthew 25: Ministries enables options intended to limit that use. Information about these providers’ practices is available in their respective privacy policies.

We may also disclose information when required by law, necessary to protect the safety or rights of Matthew 25: Ministries or , others, or requested or authorized by the individual involved.

We do not use or disclose personally identifiable information in ways unrelated to those described in this policy without providing an appropriate opportunity to opt out or otherwise limit such use.


WEBSITE, COOKIES, ANALYTICS, AND ADVERTISING







 
Our website may use cookies, pixels, analytics tools, and similar technologies to:
  • Operate and improve the website
  • Understand how visitors use the website
  • Measure the effectiveness of communications and advertising
  • Remember preferences
  • Protect against fraud, misuse, and security threats
  • Help Matthew 25: Ministries communicate with people who may be interested in our mission

The principal providers we currently use for these purposes are Google (website analytics and tag management) and Meta Platforms, which operates Facebook and Instagram (advertising measurement). This list may change; we will update this policy when it does.

We may use limited identifying information, such as an email address or phone number, with approved advertising service providers for secure audience matching on behalf of Matthew 25: Ministries.

We do not provide payment-card information, financial account information, confidential donor notes, or detailed giving histories for ordinary advertising audience matching.

Browser and device settings may also allow users to limit or delete certain cookies, although doing so may affect some website functions.


INTERNATIONAL VISITORS AND DATA TRANSFERS

Matthew 25: Ministries is located in the United States, and the information we collect is stored and processed in the United States. If you visit our website, make a gift, or otherwise interact with us from outside the United States, you should be aware that United States law may not provide the same level of data protection as the laws of your country or region.


 

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and support the proper use of information, Matthew 25: Ministries maintains reasonable physical, electronic, administrative, and managerial safeguards designed to protect the information we collect.

Access to personal information is limited to authorized employees, volunteers, contractors, and service providers who need the information to perform their responsibilities. 

No electronic storage or transmission method can be guaranteed to be completely secure, but we work to protect the information entrusted to us.

 

OUR COMMITMENT TO CHILDREN’S PRIVACY

Protecting the privacy of children is especially important. Matthew 25: Ministries does not knowingly collect or maintain personal information online directly from children under the age of 13 without appropriate parental or guardian involvement. Children may participate in certain family, volunteer, educational, or community activities when permitted by Matthew 25: Ministries and accompanied by appropriate adult involvement.

 

YOUR CHOICES AND HOW TO CAN ACCESS OR CORRECT YOUR INFORMATION

You may request access to or correction of your personally identifiable information maintained by Matthew 25: Ministries.

To protect your privacy and security, we may take reasonable steps to verify your identity before providing access or making changes.

You may also request to:

  • Update your address or contact information
  • Change your communication preferences
  • Opt out of future mailings
  • Unsubscribe from promotional emails
  • Request that your contact information not be used for advertising audience matching
  • Request deletion of personal information we hold about you
  • Receive a copy of the personal information you have provided to us

We will respond to requests within a reasonable period of time. If we are unable to honor a request, we will explain why, and you may ask us to reconsider that decision by contacting us again. You may designate someone to submit a request on your behalf, and we will not withhold services, benefits, or communications from you because you exercised any of these choices.

Certain information may need to be retained for legal, tax, financial, auditing, security, or recordkeeping purposes.


CHANGES TO THIS POLICY

We may update this policy from time to time. When we do, we will revise the Last Updated date shown at the top of this page. If we make a material change to how we collect, use, or share personal information, we will post a notice on our website in addition to updating this policy. We encourage you to review this page periodically.


HOW TO CONTACT US

Questions or concerns regarding this Privacy Policy may be directed to:

Matthew 25: Ministries
11060 Kenwood Road
Blue Ash, Ohio 45242

Phone: 513-793-6256
Email: [email protected]

To opt out of future Matthew 25: Ministries mailings or submit an address change, please email [email protected].


WHISTLEBLOWER POLICY

Matthew 25: Ministries believes that open, honest, and respectful communication is essential to a healthy workplace and organization. Employees, volunteers, visitors, and others associated with Matthew 25: Ministries should be able to raise good-faith concerns without fear of retaliation.

Employees are encouraged to raise concerns, seek information, provide input, and work to resolve employment-related issues by discussing them with their supervisor. Supervisors are expected to listen carefully, consider employee input, explain decisions, and make a reasonable effort to resolve concerns.

When a concern cannot be resolved with a supervisor, or when speaking with the supervisor would not be appropriate, the matter may be brought to the Human Resources Manager. Human Resources will review the concern, meet with the appropriate individuals, and work toward a fair and appropriate resolution.

When a matter cannot be resolved through Human Resources, or when Human Resources is not an appropriate avenue for reporting the concern, the individual may request review by an officer of Matthew 25: Ministries or submit the concern directly to the Chief Executive Officer.

Concerns may include, but are not limited to:

  • Suspected fraud, theft, or financial misconduct
  • Violations of law or organizational policy
  • Unsafe practices or conditions
  • Misuse of organizational property or resources
  • Conflicts of interest
  • Unethical conduct
  • Discrimination or harassment
  • Retaliation for reporting a concern

Concerns involving discrimination or harassment should also be reported and addressed under Matthew 25: Ministries’ Harassment and Discrimination Policy.

NON-RETALIATION

Retaliation against an individual for raising a good-faith concern, filing a complaint, providing information, assisting another individual with a complaint, or participating in an investigation is strictly prohibited.

REVIEW AND CONFIDENTIALITY

Reports will be reviewed as promptly, fairly, and confidentially as reasonably possible. Confidentiality cannot be guaranteed in every circumstance because information may need to be shared with individuals who have a legitimate need to know in order to investigate and respond appropriately.

Individuals making reports are expected to provide truthful information and cooperate with reasonable investigations. A person will not be penalized for making a good-faith report that is not ultimately substantiated.

NON-DISCRIMINATION POLICY

Matthew 25: Ministries is committed to maintaining an environment in which employees, volunteers, visitors, applicants, partners, and others are treated with dignity and respect.

Matthew 25: Ministries prohibits unlawful discrimination, harassment, and retaliation based on characteristics protected by applicable law, including:

  • Race
  • Color
  • Religion
  • Sex
  • Gender
  • Pregnancy
  • National origin
  • Age
  • Disability
  • Genetic information
  • Veteran or military status
  • Sexual orientation
  • Any other status protected by applicable law

This policy applies throughout the organization and to individuals who interact with Matthew 25: Ministries employees, volunteers, programs, facilities, events, or services.

PROHIBITED CONDUCT

Prohibited conduct may include verbal, physical, visual, written, or electronic behavior that unlawfully discriminates against another person, creates an intimidating or hostile environment, interferes with an individual’s participation or employment, or otherwise violates organizational policy or applicable law.

REPORTING CONCERNS

Anyone who experiences, witnesses, or becomes aware of possible discrimination, harassment, or retaliation is encouraged to report the concern promptly to a supervisor, the Human Resources Manager, or an officer of Matthew 25: Ministries.

Retaliation against any person for making a good-faith complaint, assisting another person in making a complaint, providing information, or participating in an investigation is strictly prohibited.

Matthew 25: Ministries will review reported concerns as promptly, fairly, and confidentially as reasonably possible and will take appropriate action based on the circumstances and findings.